02 — ISO management systems
ISO 9001
We implement your Quality Management System and prepare you for the certification audit with clear, measurable and sustainable processes.
What is it?
What is it?
ISO 9001 is the international standard for quality management systems. It sets requirements so an organization consistently delivers products and services that meet customer needs and applicable regulations.
It is built on the process approach, risk-based thinking and continual improvement through the Plan-Do-Check-Act cycle.
The certificate is issued by an accredited certification body. Delour implements the system, trains your team, performs the internal audit and supports you during the certification audit.
Benefits
Benefits
- 01
Documented processes and clear responsibilities.
- 02
Fewer errors, rework and customer complaints.
- 03
Compliance with client and tender requirements.
- 04
Decisions based on performance indicators.
- 05
A solid foundation to integrate other standards (ISO 27001, ISO 14001, ISO 45001).
How we do it
How we do it
- 01
Initial assessment
We review your current processes against the standard's requirements.
- 02
Process map and context
We define scope, interested parties, risks and opportunities.
- 03
Documentation
We prepare a tailored quality policy, objectives, procedures and indicators.
- 04
Implementation and training
We support the rollout and train process owners.
- 05
Internal audit and management review
We evaluate the system and close nonconformities before certification.
- 06
Certification support
We assist you during the certification body's audit.
Deliverables
- Assessment report.
- Process map and interactions.
- Quality policy and objectives.
- Procedures, forms and indicators.
- Risks and opportunities register.
- Internal audit report.
Estimated duration
3 to 8 months, depending on the number of processes and sites.
Indicative reference; the final timeline is set during the assessment.
Frequently asked questions
Frequently asked questions
Request a ISO 9001 assessment
A specialist will review your case and propose a work plan with scope, timeline and deliverables.
Request an assessment