Question 1

Does Delour issue the certificates?

Accepted Answer

No. Delour is an independent consulting firm. ISO certificates are issued by an accredited certification body; the OEA registration and VAT/IEPS Certification are granted by the SAT (Mexico's Tax Administration Service), and the IMMEX program is authorized by the Ministry of Economy. We prepare your company, implement what is needed and support you throughout the process.

Question 2

How long does it take to obtain ISO 27001 or ISO 9001?

Accepted Answer

It depends on the scope, the size of the organization and its initial maturity. As a reference, an implementation usually takes several months. During the assessment we set a realistic schedule for your case.

Question 3

What is the difference between OEA and the VAT/IEPS Certification?

Accepted Answer

Both are modalities of the SAT's Company Certification Scheme. The VAT/IEPS Certification grants a tax credit on temporary imports; OEA (Authorized Economic Operator) recognizes supply chain security standards and offers customs clearance facilities.

Question 4

Does my company need IMMEX?

Accepted Answer

If you temporarily import goods to manufacture, transform or repair them and then export them, IMMEX may be worthwhile. We assess your operation and the right modality before recommending an application.

Question 5

Can you implement several standards at the same time?

Accepted Answer

Yes. Integrating systems —for example, ISO 9001 and ISO 27001— reduces duplication in documentation, internal audits and management reviews.

Question 6

What happens after certification?

Accepted Answer

Certifications require maintenance: surveillance audits, renewals, notices and periodic reports. We offer ongoing support so your system and registrations stay current.

Question 7

Do you provide the technology infrastructure or only advice?

Accepted Answer

Both. We can directly implement networks, backups, access control and video surveillance, or coordinate your current vendors, always with the technical documentation the auditor will review.

Question 8

How do you handle the confidentiality of our information?

Accepted Answer

We sign confidentiality agreements before starting, restrict access to information to the assigned team and apply information security controls in our own operations.

Regulatory certainty for companies that operate across borders.

One team for the standard, the filing and the technology.

ISO management systems

ISO/IEC 27001

ISO 9001

Foreign trade

OEA

IMMEX

VAT/IEPS Certification

Annex 24 & Annex 30

Technology & training

Technology infrastructure

Internal audits & training

The rigor of a law firm. The precision of a technical team.

Regulatory rigor

Integrated legal and technical view

Technology applied to compliance

Support through the final audit

A clear process, from start to finish.

Assessment

Planning

Implementation

Internal audit

Certification support and maintenance

The technology compliance requires, documented.

Which certification does your company need? Find out in 2 minutes.

Insights and practical guides

ISO 27001:2022: what changed and how to prepare

OEA vs. VAT/IEPS Certification: differences and which suits your company

Annex 24 and Annex 30: inventory control for IMMEX companies

Frequently asked questions

Let's talk about your next certification.

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